Adding articles

.vscode/settings.json

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+{
+    "ansible.python.interpreterPath": "/usr/local/bin/python3"
+}

additional-ip-in-linux.mdx

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+---
+title: "Adding aditional IP in Linux VPS"
+description: >
+  How to add aditional IP address in your Linux VPS
+---
+If you obtained an additional IP address for your KVM, it will not be added to your server's network settings automatically. You have to manually configure the IP address in your operating system's network configuration. Before you add or update any IP addresses on your VPS, make sure to restart your service (reboot). Doing so updates the ethernet bridge's firewall and allows your VPS to communicate with the internet.  
+
+A clean reinstall configures all IP addresses automatically, but all data on your KVM will be erased.  
+
+Below are instructions on how to add a secondary IP address to your KVM.
+
+#### Adding an IP address in Debian Linux or Ubuntu
+
+On your server with primary IP 192.168.1.1 on eth0  
+you want to add the secondary IP of 192.168.1.2 as follows  
+
+**edit** /etc/network/interfaces and  
+**add** the following 2 lines at the end of your config:
+
+    auto eth0 iface eth0 inet static   address 192.168.1.1   netmask 255.255.255.0   gateway 192.168.1.254 post-up ip a a 192.168.1.2/24 dev eth0 pre-down ip a d 192.168.1.2/24 dev eth0
+
+After editing, run the command **sudo ifup eth0:0** to activate the new interface.
+
+#### Adding an IP address in CentOS
+
+On your server with primary IP 192.168.1.1 on eth0  
+you want to add the secondary IP of 192.168.1.2 as follows  
+
+Log in as user root and navigate to your **/etc/sysconfig/network-scripts** directory.  
+In this folder you find your network interface config file(s).  
+
+    # ls -l | grep ifcfg-eth -rw-r--r-- 1 root root 119 Jan 11 19:16 ifcfg-eth0
+
+Clone (copy) the primary adapter configuration file _ifcfg-eth0_ and  
+name it after the first virtual adapter _ifcfg-eth0:0_
+
+    # cp ifcfg-eth0 ifcfg-eth0:0 # ls -l | grep ifcfg-eth -rw-r--r-- 1 root root 119 Jan 11 19:16 ifcfg-eth0 -rw-r--r-- 1 root root 119 Feb 24 08:53 ifcfg-eth0:0
+
+**edit** the file ifcfg-eth0:0, and use the following configuration for this virtual adapter.  
+
+static IP  
+remove hardware address (MAC)  
+configure the IP address and netmask  
+rename the device from eth0 to eth0:0  
+
+    DEVICE=eth0:0 BOOTPROTO=static ONBOOT=yes IPADDR=192.168.1.2 NETMASK=255.255.255.0
+
+After editing you will have to restart the networking service  
+with the command **service network restart**

application-and-use-cases-that-violates.mdx

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+---
+title: "Application and use Cases that Violates ToS"
+description: >
+  Description
+---
+
+#### EDIS Virtual Server Terms of Service
+
+If you use any of the following applications or if you engage in any of the following activities, your service will be suspended.
+
+1.  Cardsharing applications, no matter in which mode (OSCam, CCAm, MultiCS, ...)
+2.  Trojan horses, botnet executables, dropzones, C&C servers
+3.  Bitcoin -or any other crypto mining activities
+4.  TOR <u>exit</u> nodes or I2P <u>outproxies</u> (bridge-, entry or middle nodes are OK)
+5.  Unsolicited email - SPAM (emails sent without consent, double opt-in and IP proof are required)
+6.  Hosting of "Fake Shops" (Nike, Adias, Moncler, ...)
+7.  Any content or service deemed illegal in Austria or in the legislation of your service location.

autoinstall-reinstall-a-vps-fresh-os.mdx

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+---
+title: "Autoinstall / Reinstall a VPS with a fresh OS"
+description: >
+  Description
+---
+
+#### AutoInstall / Re-Install your VPS with a another OS
+
+To reinstall your VPS with a fresh OS, follow these easy steps below:
+
+1.  Login to your KVM panel* at [https://manage.edis.at/whmcs/clientarea.php](https://manage.edis.at/whmcs/clientarea.php)
+2.  Locate your VPS in the services tab
+3.  Reinstall your VPS "**AutoInstall OS**" with a fresh password and the OS of your liking
+
+<figure>![EDIS VPS Auto-Installer video guide](https://files.helpdocs.io/099fp42b3r/articles/li4b7kssqk/1679315390324/edis-vps-auto-installer.gif)</figure>

backups-of-kvm-server.mdx

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+---
+title: "Backup of your EDIS VPS"
+description: >
+  Description
+---
+
+#### Backup of your EDIS VPS
+
+EDIS takes data security very seriously. However, due to the nature of KVM, EDIS is not able to provide any backups. Customers are solely responsible for managing their machines and creating backups of their servers and all important data themselves.

can-i-bring-my-own-ip.mdx

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+---
+title: "Can i bring my own IP"
+description: >
+  Description
+---
+
+#### **Does EDIS announce my own IP addresses?**
+
+You can bring your own prefixes and use them with our dedicated servers.
+
+A one-off (NRC) fee for the BGP announcement applies.
+
+There are no monthly fees for maintaining announcements.
+
+<div class="note-callout">You can use your own IP ranges with EDIS dedicated server products.  
+EDIS does not allow the use of third-party IP prefixes in its KVM / VPS range of services.</div>

canceling-a-vps-service.mdx

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+---
+title: "How to Request a Cancellation of a EDIS VPS"
+description: >
+  Description
+---
+
+#### How to request Cancellation for your EDIS VPS
+
+VPS can be cancelled in the [KVM management portal](/l/en/article/2eu6teryw7-edis-kvm-management-panel) at any time. Locate the VPS in the [Services](https://manage.edis.at/whmcs/clientarea.php?action=services) menu, and click **"Request Cancellation."**
+
+Cancel **immediately** or **at the end of the billing period**.
+
+<div class="note-callout">Our services are based on **MONTHLY** **subscriptions** rather than daily. We understand that sometimes you may need to discontinue a service prior to the completion of the subscription period. Unfortunately, in those cases, **we cannot provide a refund** for any portion of the subscription that has already been paid. We apologize for any inconvenience this may cause.</div>
+
+<figure>![KVM request cancellation](https://files.helpdocs.io/099fp42b3r/articles/oc3pi9uh7e/1664870184509/kvm-request-cancellatio.png)</figure>

configure-additional-ip-for-linux.mdx

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+---
+title: "Configure Additional IP for Linux OS"
+description: >
+  Description
+---
+
+If you obtained an additional IP address for your KVM, it will not be added to your server's network settings automatically. You have to manually configure the IP address in your operating system's network configuration. Before you add or update any IP addresses on your VPS, make sure to restart your service (reboot). Doing so updates the ethernet bridge's firewall and allows your VPS to communicate with the internet.  
+
+A clean reinstall configures all IP addresses automatically, but all data on your KVM will be erased.  
+
+Below are instructions on how to add a secondary IP address to your KVM.
+
+#### Adding an IP address in Debian Linux or Ubuntu
+
+On your server with primary IP 192.168.1.1 on eth0  
+you want to add the secondary IP of 192.168.1.2 as follows  
+
+**edit** /etc/network/interfaces and  
+**add** the following 2 lines at the end of your config:
+
+    auto eth0 iface eth0 inet static   address 192.168.1.1   netmask 255.255.255.0   gateway 192.168.1.254 post-up ip a a 192.168.1.2/24 dev eth0 pre-down ip a d 192.168.1.2/24 dev eth0
+
+After editing, run the command **sudo ifup eth0:0** to activate the new interface.
+
+#### Adding an IP address in CentOS
+
+On your server with primary IP 192.168.1.1 on eth0  
+you want to add the secondary IP of 192.168.1.2 as follows  
+
+Log in as user root and navigate to your **/etc/sysconfig/network-scripts** directory.  
+In this folder you find your network interface config file(s).  
+
+    # ls -l | grep ifcfg-eth -rw-r--r-- 1 root root 119 Jan 11 19:16 ifcfg-eth0
+
+Clone (copy) the primary adapter configuration file _ifcfg-eth0_ and  
+name it after the first virtual adapter _ifcfg-eth0:0_
+
+    # cp ifcfg-eth0 ifcfg-eth0:0 # ls -l | grep ifcfg-eth -rw-r--r-- 1 root root 119 Jan 11 19:16 ifcfg-eth0 -rw-r--r-- 1 root root 119 Feb 24 08:53 ifcfg-eth0:0
+
+**edit** the file ifcfg-eth0:0, and use the following configuration for this virtual adapter.  
+
+static IP  
+remove hardware address (MAC)  
+configure the IP address and netmask  
+rename the device from eth0 to eth0:0  
+
+    DEVICE=eth0:0 BOOTPROTO=static ONBOOT=yes IPADDR=192.168.1.2 NETMASK=255.255.255.0
+
+After editing you will have to restart the networking service  
+with the command **service network restart**

edis-correctly-reporting-abuse.mdx

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+---
+title: "Report Abuse"
+description: >
+  Description
+---
+
+#### How to correctly report Abuse
+
+**EDIS abuse department is responsible for handling and responding to abuse notifications.**
+
+If you notice that EDIS services are being used in a way that goes against our policies or any applicable law, please let us know by sending an abuse notification to **[email protected]**. EDIS abuse department makes sure to act quickly on all notifications it receives.
+
+Please include the following information in your report.
+
+*   Submit your notification in English language.
+*   To report abuse, please send an email to [email protected]
+*   Do not send notifications from an address that can not be replied to (no-reply@)
+*   Include your name, address, telephone number and email address.
+*   All notifications must include an IP address where the reported content is located or from where the conduct occurred. The IP address must be registered to EDIS GmbH or EDIS Global.
+*   The notification should have a reference to a static URL where the content that is being reported can be accessed, or where the conduct occurred. This URL should be assigned to an IP address registered to EDIS GmbH or EDIS Global.
+*   Only include one IP address per notification. If you would like to submit a notification for more than one IP address, please send multiple notifications.
+*   Please describe the content or behavior that you wish to report and explain why it is inappropriate, how it is infringing your rights, violating applicable law, netiquette or the terms of service.
+*   For trademark infringement notifications: Please include the registration details (including registration number) of the infringed trademark.
+*   If you believe your copyright has been infringed, please include a description of your work along with either a copy of the work or a web page address where the original content can be located.

edis-kvm-management-panel.mdx

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+---
+title: "EDIS KVM Management Panel"
+description: >
+  Description
+---
+
+### **A quick look at the EDIS KVM management dashboard**
+
+Here is a short list of some available features of our KVM Management dashboard. The KVM Management dashboard can be accessed via [https://manage.edis.at/whmcs/clientarea.php](https://manage.edis.at/whmcs/clientarea.php)
+
+Here is a short list of available features:
+
+*   Powercycle
+*   Reboot
+*   1-click AutoInstall of common Linux distributions  
+    Centos 9, Centos 8, Centos 7  
+    Debian 11 (Bullseye), Debian 10 (Buster), Debian 9 (Stretch)  
+    Ubuntu 22.04, Ubuntu 18.04, Ubuntu 16.04
+*   1-click AutoInstall Windows Server 2022, 2019, 2016 (incl. R2's)
+*   bring your own ISO
+*   mount prefab ISOs
+*   rDNS delegation for IPv4 and IPv6
+*   VNC server including a noVNC web client
+*   special KVM "hardware settings"
+*   100+ free and ready-to-use Turnkey system images
+*   Post Install scripts (automate installation with puppet, ansible)
+*   CPU statistics
+*   Traffic information (traffic included in your plan, hydration level, traffic zone info, ...)
+*   Traffic pool management (top-up pool, assign traffic to KVM)
+*   API access for every single function
+*   Your servers' Support PIN
+
+<figure>![](https://files.helpdocs.io/099fp42b3r/articles/2eu6teryw7/1668182429206/image.png)</figure>

edis-traffic-pool.mdx

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+---
+title: "EDIS Traffic Pool"
+description: >
+  Description
+---
+
+#### EDIS Virtual Server Traffic Pool
+
+**Tired of upgrading your KVM tier for more traffic? EDIS Has the Solution!**
+
+Here at EDIS, we know that running out of traffic can be a real pain. That's why we're excited to announce our new **traffic pool feature**! With a traffic pool, you can "hydrate" your VPS with traffic from the pool, before it is running dry.
+
+To make it easy for you, we created two traffic zones rather than having a variety of different traffic-prices for our over 40 locations.
+
+The **Global Traffic Zone** is the standard traffic zone for [all EDIS VPS locations](https://www.edisglobal.com/#server-locations), and it sets the base price point. The **Premium Traffic Zone** applies to places where bandwidth is more expensive: [UAE/Dubai](https://www.edisglobal.com/vps-server/united-arab-emirates-dubai), [Australia](https://www.edisglobal.com/vps-server/australia-sydney), [Chile](https://www.edisglobal.com/vps-server/chile-vina-del-mar) and [Colombia](https://www.edisglobal.com/vps-server/colombia-bogota). Keep reading to learn more about our new traffic pool feature.
+
+<figure>![](https://files.helpdocs.io/099fp42b3r/articles/u59txgvopk/1668289953681/image.png)</figure>
+
+##### **Why You'll Love Your Traffic Pool**
+
+*   You are in complete control of the process of allocating and managing traffic.
+*   Independence from support team.
+*   No more valuable time wasted.
+*   Maintain optimal functioning for your services.
+*   Take advantage of lowest price traffic rates (starting from EUR 6 /TB)
+*   Traffic in the pool never expires.
+*   Manually assign traffic to any KVM in your account which is running low on traffic.
+*   "Automatic hydration" functionality will be launched in early 2023.
+
+##### **How Your Traffic Pool Works**
+
+1.  To get started with our new traffic pool feature, simply top-up through the cart. [https://manage.edis.at/whmcs/cart.php?gid=214](https://manage.edis.at/whmcs/cart.php?gid=214)
+2.  Once the payment has gone through, traffic will be added to your pool and your balance will be displayed on every KVMs management page, in the new "Traffic Information" window. You'll also find information about which traffic zone your VPS runs in. This is particularly important to understand, because traffic in the Premium traffic zone is more expensive.
+3.  Use "Hydrate KVM from pool" buttons to assign pool-traffic to your KVM plan in +100GB, +500G, or +1TB increments.
+
+<div class="note-callout">Adding traffic to a KVM in the Global traffic zone withdraws exactly the same amount of traffic from the pool. Adding traffic to a KVM located in the **Premium traffic zone**, **withdraws 2x the amount** you add to your KVM.</div>
+
+Log in to your [EDIS account](https://manage.edis.at/whmcs/clientarea.php) today and get started with our new traffic pool feature!

edit-vps-server-location-geolocation.mdx

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+---
+title: "Edit VPS server Location"
+description: >
+  Description
+---
+
+#### **EDIS prioritizes precise GEO localization of its services.**
+
+EDIS prioritizes precise GEO localization of its services. [VPS services](https://www.edisglobal.com) are hosted exactly at the indicated server location and are connected to the Internet through several international upstream providers and local Internet Exchanges.
+
+### **Where is the GEO IP information stored?**
+
+The information at which geographic location an IP address is hosted, is primarily provided by the network coordination centres which assign IP addresses. For Europe, the Middle East and parts of Central Asia, RIPE NCC (Réseaux IP Européens Network Coordination Centre) is responsible for the corresponding database entries.
+
+In addition, there are the following bodies with responsibility for the regions given in brackets: AFRINIC (Africa), ARIN (North America/USA), APNIC (Asia Pacific) and LACNIC (Latin America and Caribbean).
+
+#### **WHOIS databases**
+
+So-called WHOIS databases are operated by the above network coordination centers, in which the owners of an IP address range (service operators), contacts in the event of misuse, as well as corresponding GEO information - where an IP address range is announced, at which address, longitude and latitude - are stored.
+
+this could look like this:
+
+<div class="note-callout">inetnum: 158.255.208.0 - 158.255.208.255  
+netname: EDIS-HK-NET  
+descr: [EDIS Infrastructure in Hong Kong](https://www.edisglobal.com/vps-server/hongkong-kwai-chung)  
+remarks: Central, Hong Kong  
+country: HK  
+**geoloc: 22.2793278 114.1628131**  
+geofeed: https://www.edis.at/geofeed.txt  
+language: EN  
+language: ZH</div>
+
+#### **What is Geolocation?**
+
+Geolocation refers to **any kind of data that allows for determining, with reasonable precision, the location of a person or a device on planet Earth**. 
+
+#### **Ever more, ever faster - ever more accurate?**
+
+Due to the need for more and more accurate data and even faster query options for a subscriber's GEO data using APIs, there has been a proliferation of Geolocation lookup providers. Some of them obtain their data (at least the basic material) from the reference databases of the network coordination centers RIPE, ARIN, APNIC, LACNIC and AFRINIC. Some of them let end users make changes to GeoIP address assignments. The latter leads to chaotic quality of the material in their databases.
+
+#### **Commercial Lookup Providers**
+
+Most query/lookup providers do have commercial interest. Request-limits are used to persuade users to buy enterprise subscriptions. Some providers allow **free access to (older) databases** in order to persuade potential leads to purchase enterprise material with recent, but more importantly accurate data. **Some website-operators are not aware** that they are **checking their subscribers against old GEOIP database material**. Some service providers **find and use old GEO databases somewhere on the web** and use this data for production environments with the same effect.
+
+#### **EDIS GEOIP data feeds**
+
+As mentioned at the beginning of this document, **EDIS** **places a high value on correctly GEO located IPv4 and IPv6 addresses, respectively correctly geolocated services.** For that reason, EDIS IPv4 and IPv6 GEOIP data-feeds have been made available to numerous lookup providers, so that they can obtain first-hand information regarding potential amendments.
+
+EDIS works with the following renowned services and provides them with GEOIP data-feeds.
+
+[https://google.com](https://google.com)
+
+[https://ipapi.com](https://ipapi.com)
+
+[https://ipapi.co](https://ipapi.co)
+
+[https://ipdata.co](https://ipdata.co)
+
+[https://ipinfo.io](https://ipinfo.io)
+
+[http://ip2location.com](http://ip2location.com)
+
+[https://www.maxmind.com/en/geoip-demo](https://www.maxmind.com/en/geoip-demo)
+
+[https://extreme-ip-lookup.com/](https://extreme-ip-lookup.com/)
+
+[https://ipgeolocation.io](https://ipgeolocation.io)
+
+[https://db-ip.com](https://db-ip.com)
+
+[https://www.home.neustar/resources/tools/ip-geolocation-lookup-tool](https://www.home.neustar/resources/tools/ip-geolocation-lookup-tool)
+
+[https://ipregistry.co](https://ipregistry.co)
+
+[https://www.digitalelement.com/solutions/ip-location-targeting/](https://www.digitalelement.com/solutions/ip-location-targeting/)
+
+[https://www.bigdatacloud.com](https://www.bigdatacloud.com)

enable-vnc.mdx

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+---
+title: "Enable VNC"
+description: >
+  Description
+---
+
+#### VNC allows you to remotely control a VPS through a graphical interface
+
+Through the KVM management portal, you can enable VNC for each VPS individually. Once VNC is turned on, **noVNC** or a **desktop VNC client** can be used to connect.
+
+1.  Locate your VPS in the [Services](https://manage.edis.at/whmcs/clientarea.php?action=services) menu
+2.  Click "**Enable VNC**"
+
+    <div class="note-callout">**Note down the password** to authorize a desktop VNC session!  
+    The password is **<u>not required for noVNC</u>**</div>
+
+<figure>![EDIS VPS VNC and noVNC video](https://files.helpdocs.io/099fp42b3r/articles/ocjb0ay4u4/1679173640947/edis-vnc-novnc.gif)</figure>