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emerald.com PDFs error using via #518

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xolotl opened this issue Jun 9, 2021 · 2 comments
Open

emerald.com PDFs error using via #518

xolotl opened this issue Jun 9, 2021 · 2 comments

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@xolotl
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xolotl commented Jun 9, 2021 •
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Following via links to PDFs served at emerald.com like the following generate errors:

Replicated by multiple users in multiple environments, including mobile and desktop.
@xolotl
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xolotl commented Jun 9, 2021

Errors include
Image from iOS (1)

@xolotl
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xolotl commented Jun 9, 2021

@robertknight observed

Hmm, the output is incredibly unhelpful:

~/h/lms > curl 'https://via.hypothes.is/proxy/static/VAytLB9iU1l52ptfdZ1k0Q/1623258000/https://www.emerald.com/insight/content/doi/10.1108/ILS-04-2020-0117/full/pdf'
<html>
<head><title>409 Conflict</title></head>
<body>
<center><h1>409 Conflict</h1></center>
<hr><center>nginx/1.18.0</center>
</body>
</html>

There are several nginx servers involved in the request pipeline and this doesn't tell us which it is.

Upstream is serving a 200 response though:

~/h/lms > curl -i 'https://www.emerald.com/insight/content/doi/10.1108/ILS-04-2020-0117/full/pdf'
HTTP/2 200
content-type: application/pdf
cache-control: no-cache, private

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@xolotl