Incorrect Ticket Status in Notification

[vhernandezims]

Code of Conduct

• I agree to follow this project's Code of Conduct

Is there an existing issue for this?

• I have searched the existing issues

Version

10.0.16

Bug description

Upon assigning a technician to an existing ticket, the subsequent notification email incorrectly displays the ticket status as "New" instead of the expected "Processing (Assigned)"
The tag used is ##ticket.status##
The notification is active and uses "New user" in assignees notifications.

Relevant log output

No response

Page URL

No response

Steps To reproduce

1. Create a ticket without assigning a technician.
2. Open the ticket and assign a technician.
3. Review the email notification, paying particular attention to the ##ticket.status## tag.

Your GLPI setup information

GLPI 10.0.16 ( => /var/www/glpi)
Installation mode: TARBALL
Current language:es_MX

Anything else?

No response